Case Study

Smartbot Agentic AI Platform

Cloud202 x AWS Bedrock x Smartbot

From Manual Workflows to Autonomous AI

Enterprises had specialized AI models (Smartbot) but no unified way to orchestrate them with modern LLMs. Cloud202 built a platform that integrates both enabling autonomous workflows in weeks.

Impact:

98% accuracy (no manual review)

22x faster processing

99% cost reduction

4-12 weeks to production

The Problem

Finance teams spent 60-70% of time on manual data extraction. Healthcare struggled with clinical data bottlenecks. Customer service faced 8+ hour response delays. No single platform existed to manage multi-agent workflows at enterprise scale.

The Solution

Cloud AI Agent Platform unifies:

Model Integration: One-click provisioning of Smartbot models + native Bedrock support. Switch models via config (no code changes).

Agent Orchestration: Pre-built agents (document extraction, intent classification, validation, escalation). Drag-and-drop workflow designer. Built-in error handling and human handoff.

Enterprise Observability: Real-time dashboard, cost tracking per agent/model, compliance audit trails (HIPAA/SOC2 ready).

Results